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Tikitaka Casino Terms & Conditions
These Terms & Conditions explain the rules that apply to your use of Tikitaka Casino, including access to the website, account registration, wagering, payments, promotions and responsible gambling. Please read them carefully before using the service. By accessing or using Tikitaka Casino, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules displayed on the relevant page or connected with a particular game, promotion or service.
Tikitaka Casino operates under a licence issued by the Philippine Amusement and Gaming Corporation (PAGCOR), providing a regulated framework for casino operations and player account management.
1. General terms and acceptance
These Terms & Conditions form an agreement between you and the operator of Tikitaka Casino. They apply to your use of the website, your player account, any games or wagering services made available through the website, and any related content or features. If you do not agree with these terms, you must not use the website or open an account.
You should also read any game rules, promotion terms, privacy information, responsible gambling material and other notices published on the website. Those documents may apply in addition to these terms. If a specific promotion or game rule conflicts with these terms, the specific rule will generally apply to the relevant promotion or game to the extent of the conflict.
Tikitaka Casino may update these terms from time to time. Changes may be made to reflect legal requirements, changes to the website, new features, security measures or operational needs. The updated version will be published on the website and will apply from the stated effective date or, where no date is stated, from publication. You should review the terms regularly.
Eligibility and lawful use
- You must be legally entitled to use online gambling services in the place where you are located.
- You must meet the minimum legal age that applies to the relevant service and jurisdiction.
- You must provide truthful, current and complete information when requested.
- You must use the website only for lawful purposes and in accordance with these terms.
- You must not use the service if gambling is prohibited for you by law, court order, personal restriction or another binding requirement.
You are responsible for checking that online gambling is lawful where you are located. Access to the website does not mean that its services are available or lawful in every location.
2. Accounts, identity and security
You may need to create a player account before using some or all services. You may hold only one account unless Tikitaka Casino expressly permits otherwise. Accounts are personal to the registered player and must not be sold, transferred, shared or used on behalf of another person.
You must provide accurate information and keep it up to date. Tikitaka Casino may ask you to confirm your identity, age, location, payment method, source of funds or other information. Verification checks may be required before an account can be used fully, before a transaction is processed or before funds are released. You must provide requested documents in a clear and acceptable form.
You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a security failure that was not caused by you. You must notify Tikitaka Casino through the available website channels if you believe your account has been accessed without permission, your details have been compromised or an account error has occurred.
Tikitaka Casino may refuse an account application, suspend access, close an account or restrict services where this is reasonably necessary for security, verification, responsible gambling, fraud prevention, legal compliance, breach of these terms or protection of the website and its users. Where permitted, relevant information will be provided about the action.
Account closure and inactivity
You may request closure of your account using the available account or support process. Account closure does not remove obligations that arose before closure. Any remaining balance may be reviewed before it is returned, subject to verification, legal requirements, payment rules, unresolved disputes and any applicable restrictions.
3. Wagering, balances and promotions
Games and wagering services are provided subject to availability and the rules displayed for the relevant product. Before placing a wager, you should check the stake, odds or game information, applicable limits and any other conditions shown on the website. A wager is normally treated as accepted only when it is recorded by Tikitaka Casino's systems.
You should check your account balance and transaction history regularly. If you notice a missing transaction, an incorrect balance, a duplicate transaction or another apparent error, you should report it promptly through the available website channels. Technical, pricing, display or settlement errors may be investigated and corrected in accordance with applicable law and the relevant game or service rules.
You must not use the website to engage in fraud, money laundering, collusion, manipulation, misuse of technical defects, automated play, unlawful advantage-taking or any other dishonest or abusive conduct. Tikitaka Casino may investigate suspicious activity and may delay, refuse, reverse or restrict transactions where permitted or required.
Deposits and withdrawals
Available payment methods, minimum and maximum transaction amounts, verification requirements and processing conditions may vary and will be shown on the website. You should use a payment method in your own name unless an alternative arrangement has been expressly approved. Tikitaka Casino may decline or delay a transaction where the payment method cannot be verified, the transaction is inconsistent with account information or additional checks are required.
You remain responsible for any taxes, fees or charges that apply to you under Australian law or the law of your place of residence. Tikitaka Casino does not guarantee that every payment method will be available at all times. Financial institutions and payment providers may apply their own terms, limits or processing requirements.
Promotions and bonuses
Promotions, bonuses, rewards and promotional competitions are subject to separate terms. Those terms may include eligibility requirements, qualifying transactions, expiry dates, wagering or playthrough conditions, maximum values, game restrictions and withdrawal conditions. You should read the complete terms before accepting or using an offer.
Unless stated otherwise, Tikitaka Casino may cancel or amend a promotion where there is an error, suspected misuse, technical issue, legal requirement or other valid operational reason. A player may be limited to one offer where the promotion terms say so. Attempts to obtain a promotional benefit through multiple accounts, coordinated activity or misleading information may result in the offer being removed and the account being reviewed.
4. Responsible gambling, privacy and website use
Gambling should be an entertainment activity, not a way to make money or solve financial problems. Only gamble with money you can afford to lose, set personal limits and take regular breaks. Never chase losses, borrow money to gamble or gamble when affected by alcohol, drugs, stress or other factors that may impair your judgement.
Tools and support options may be available through Tikitaka Casino, including deposit limits, wagering limits, time reminders, breaks, account restrictions or self-exclusion. These tools may have different activation periods and conditions. If gambling is becoming difficult to control, use the responsible gambling information on the website and seek independent assistance from an appropriate support service.
Information about you is handled in accordance with the Tikitaka Casino Privacy Policy. You should review that policy to understand how personal information may be collected, used, stored and disclosed, including for account administration, verification, security, legal compliance, payments, customer support and responsible gambling measures.
Website content and intellectual property
The website, including its design, text, graphics, logos, software and other content, is owned by or licensed to the relevant rights holder. You may use the website for personal, lawful and non-commercial purposes only. You must not copy, reproduce, publish, modify, distribute, reverse engineer, scrape or commercially exploit website content unless permitted by law or approved in writing.
The website may contain links to third-party websites or services. Those third parties operate under their own terms and privacy practices. Tikitaka Casino is not responsible for third-party content, availability, security or services, although this does not limit any rights you may have under applicable consumer law.
Availability and technical issues
Tikitaka Casino aims to keep the website reliable, but uninterrupted access cannot be guaranteed. Maintenance, updates, telecommunications problems, software faults, cyber incidents, power failures and events outside reasonable control may affect availability. You must not attempt to interfere with the website, introduce malicious code or bypass security controls.
5. Liability, complaints and governing rules
To the extent permitted by law, Tikitaka Casino is not responsible for losses caused by your breach of these terms, misuse of the website, inaccurate information supplied by you, unauthorised access resulting from your failure to protect account details, or events beyond reasonable control. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable legislation.
If you have a question, dispute or complaint, review the available help and support information on the website and use the relevant contact or complaints process. Provide enough information for the matter to be investigated, including your account details where appropriate, the date and nature of the issue and any supporting information. You should not send passwords or unnecessary sensitive information.
Tikitaka Casino may ask for further information, pause relevant activity while a matter is reviewed and provide an outcome through the available website channels. Any statutory rights, external review options or complaint pathways that apply to you remain available where required by law.
These terms are intended to operate consistently with applicable Australian laws and regulations. If a provision is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not mean that the provision has been waived.
By continuing to use Tikitaka Casino after these terms are updated, you accept the revised terms. If you do not accept an update, you must stop using the website and follow the available process to close your account.